1.Acceptance of Terms

These Terms of Use (the "Terms") form a binding agreement between you ("User", "you") and Automotive Electricians Portal LLC, a Delaware limited liability company ("Company", "we", "us"), governing your access to and use of the website located at portal-diagnostov.com (the "Site") and the digital content, services, and features available through it (collectively, the "Service").

By accessing the Site, creating an account, or purchasing access to any content, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the Service.

2.Definitions

• "Content" means the wiring diagrams, schematics, technical documents, images, text, and other materials made available through the Service.
• "Account" means the personal profile created by a User to access the Service.
• "Access Right" means the right to view and download specific Content, granted upon successful payment.
• "Package" means a multi-vehicle access bundle (5, 10, 25, 50, or 100 vehicles).

3.Service Description

The Service provides paid access to a digital library of automotive wiring diagrams and related technical documentation organized by vehicle make, model, and generation. The Service is intended for use by automotive technicians, repair shops, and informed vehicle owners for diagnostic and repair purposes.

The Service is delivered electronically. No physical product is shipped.

4.Account Registration

To purchase Access Rights you must create an Account by providing a valid email address and verifying it using a one-time code. You are responsible for:

• maintaining the confidentiality of your Account credentials;
• all activity that occurs under your Account;
• notifying us immediately of any unauthorized access.

We may suspend or terminate Accounts that share credentials, use automated tools to scrape Content, or otherwise violate these Terms.

5.Subscriptions & Pricing

Access Rights are sold as one-time purchases. Two purchase models are available:

• Single access — a one-time purchase grants permanent (non-expiring) Access Right to a specific vehicle generation;
• Packages — a one-time purchase grants a number of Access Right "credits" (5, 10, 25, 50, or 100). Credits may be redeemed against any vehicle generation at any later time and do not expire.

Prices are displayed in US Dollars (USD) on each product page and may change at any time. The price in effect at the moment of payment is the price you pay; price changes do not affect previously purchased Access Rights.

6.Payment & Billing

Payments are processed through PCI-DSS compliant third-party payment providers. We do not store full card numbers on our servers.

Accepted methods include major credit and debit cards (Visa, Mastercard, American Express, Discover) and other methods displayed at checkout. Charges appear on your statement as "PORTAL-DIAGNOSTOV" or a similar identifier.

You agree to provide accurate billing information. If a transaction is reversed, charged back, or fails after Access Rights have been granted, we may suspend the corresponding Access Right pending resolution.

7.Refund Policy

Because the Service is a digital product delivered immediately upon payment, refund eligibility is limited as follows:

• Eligible: refund within 14 days of purchase if the Content for the purchased vehicle is unavailable, inaccessible due to a technical fault on our side, or materially does not correspond to the vehicle described at checkout.
• Not eligible: Access Rights that have already been viewed or downloaded, change-of-mind requests, or compatibility complaints not supported by photo evidence of the actual vehicle.

To request a refund, email support@portal-diagnostov.com with your order number, the email used at checkout, and a description of the issue. Approved refunds are returned to the original payment method within 5–10 business days.

8.Intellectual Property

All Content, software, design elements, trademarks, and other materials forming part of the Service are owned by Automotive Electricians Portal LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

Upon paying for an Access Right you receive a limited, non-exclusive, non-transferable, non-sublicensable license to view and download the corresponding Content solely for personal or internal business use related to diagnosing and repairing the specific vehicle identified.

You may NOT:

• resell, redistribute, publish, mirror, or make Content publicly available;
• remove or alter copyright notices, watermarks, or any branding;
• use Content to train machine learning or AI models;
• create derivative products, databases, or aggregations.

9.User Conduct

You agree not to:

• use the Service for any unlawful purpose or in violation of any law;
• attempt to gain unauthorized access to the Service, other Accounts, or our systems;
• use automated scrapers, bots, or crawlers to harvest Content;
• interfere with or disrupt the Service or its servers;
• share your Account credentials with any other person;
• upload viruses or other malicious code.

10.Disclaimer

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

While we make reasonable efforts to keep Content accurate and complete, automotive specifications vary by manufacturing date, region, trim level, and optional equipment. You are solely responsible for verifying the suitability of any diagram for your specific vehicle before performing any repair or diagnostic procedure.

Improper interpretation or application of wiring information can cause injury, property damage, or vehicle malfunction. The Service is not a substitute for the judgment of a qualified automotive professional.

11.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS MEMBERS, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

12.Indemnification

You agree to indemnify, defend, and hold harmless Automotive Electricians Portal LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

13.Governing Law

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict-of-law principles.

14.Dispute Resolution

14.1 Informal resolution. Before filing any formal claim, you agree to first contact us at support@portal-diagnostov.com with a description of the dispute. We will attempt in good faith to resolve the matter within thirty (30) calendar days of receipt.

14.2 Binding arbitration. If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the arbitration seat in Wilmington, Delaware. Judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class action waiver. You and the Company agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14.4 Small claims. Notwithstanding the above, either party may bring an action in small-claims court for disputes within the scope of that court's jurisdiction.

15.Termination

We may suspend or terminate your Account at any time, with or without notice, if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that could expose us to legal or reputational harm.

Termination does not entitle you to a refund of any previously redeemed Access Rights. You may close your Account at any time by emailing support@portal-diagnostov.com; Access Rights remain redeemable until the Account is closed.

16.Changes to Terms

We may update these Terms from time to time. The "Effective Date" at the top of this page identifies the current version. Material changes will be notified by a banner on the Site or by email to Users with an active Account.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service.

17.Contact Information

If you have any questions about these Terms, please contact us using the information below.